This Privacy Policy outlines how Pani App (“we,” “our,” or “us”) collects, uses, and protects your personal information. By using the Pani App, you agree to the collection and use of information as stated here.

1. Data Collection and Usage

Pani App collects the following information to provide a seamless experience for users involved in water delivery businesses:

• User account information (Admins, Customers, Delivery Boys).
• Business details like delivery information, stock, billing, and customer orders.
• Device data such as media storage for WhatsApp sharing.
• Location data for delivery services.

We ensure data privacy and do not share it with third parties, except where required by law or for core services.

Important: Your data will not be shared with any third parties unless required by law or for essential services.

2. Permissions

The following permissions are required for full app functionality:

• Media Storage: Required for WhatsApp sharing of business-related content.
• Location Access: Required for accurate delivery tracking.

3. Data Security

Your data security is important to us, and we have implemented measures to safeguard your information. However, no system is completely secure, and we cannot be held liable for any breaches.

• No Liability for Data Loss: We are not responsible for damages resulting from data loss due to system issues or unforeseen events.
• No Liability for Hacking: In case of unauthorized access or hacking, Pani App cannot be held liable.

4. Subscription and Renewal

Pani App operates on a monthly subscription model, with a 10% annual increment to cover new features and inflation.

5. Custom Features and Charges

• Initial Features: Core features are part of the monthly fee.
• Custom Features: Additional charges apply for custom requests or ongoing feature use.

6. Credentials Security

Users are responsible for the confidentiality of their login credentials and should immediately report any suspected unauthorized access.

7. Usage Terms

• App use must be lawful, with no illegal activity or fraud.
• Modification, copying, or distribution of the app for commercial purposes is prohibited unless authorized.

8. Updates and Changes

We may update this policy to reflect changes in our practices or legal requirements. Continued use of the app after updates implies agreement.

9. Liability Limitation

Pani App is not responsible for indirect or incidental damages, including data loss, revenue loss, or business interruptions caused by third-party services.

10. Dispute Resolution

In the event of disputes, both parties agree to attempt informal resolution before pursuing legal action.

11. Third-Party Services

Pani App may include integrations with third-party services, such as WhatsApp. These services have their own privacy policies, and we are not responsible for their practices.

12. User Responsibility

• Provide accurate, up-to-date information.
• Follow the terms outlined in this policy.
• Grant device permissions as requested to ensure app functionality.

13. Access to Personally Identifiable Information

If your personally identifiable information changes, or if you no longer wish us to possess your information, you may request correction, updating, or deletion of your information by emailing us at help.paniapp@gmail.com.

14. Security

We follow accepted industry standards to protect any personal information you have provided to us. However, please be aware that no method of electronic storage can ever be 100% secure. Therefore, as is the case with any organization – we are not in a position to guarantee the absolute security of your information.

You may submit any questions you may have about our security procedures by emailing us at help.paniapp@gmail.com.

15. Links to Other Websites

This website or our web & mobile application may contain links to other sites that are not controlled in any way by us. Please be aware of this when you click on any such links; we are not responsible for the privacy practices and/or policies of any website other than our own. Consequently, we strongly suggest that you review the privacy policy of every website you visit, whether or not they are linked to by our own site.

16. Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website.

17. Contact Information

For any questions or concerns about this Privacy Policy, please email us at:

Email: help.paniapp@gmail.com

This privacy policy was last updated on July 01, 2024.